Patient Centered Medical Home refers to an integrated care model which can be adopted by medical offices and systems. The need for a new model is highlighted by the relatively low achievement of targeted outcomes for chronic disease in a care system that is designed largely for acute care.
The National Committee for Quality Assurance certifies offices that have achieved the standards set for care in six areas: patient centered access, team based care, population health management, care management and support, care coordination and care transitions, performance monitoring and quality improvement.
The Summa Internal Medicine Center is currently seeking its third consecutive certification from NCQA as a patient centered medical home.
As part of a continuous improvement project, the IMC Change Team has established a Health Promotion Calendar with 1-3 areas of focus for each 2 month period. During this time, the entire staff is engaged in using evidence based medicine approaches to engage patients in screening, immunization or addressing health risks of chronic disease. The goal of each two month focus is to develop contextual expertise in addressing these items in our population and improving wellness and quality metrics. Resident physicians will learn best practice approaches to engage patients in shared decision making around topics of screening and improved disease care.